Use the following recommended settings to configure your desktop e-mail application or to access Webmail.

We have recommended you use IMAP as this will leave a copy of your messages on the server, including folder structure and sent items which are then accessible on every device and via Webmail.

We do advise regularly backing up your e-mail account and archiving old messages to maintain good performance.

Please note that you will need to enable ‘SMTP Authentication’ in your mail client which can usually be enabled under the outgoing (SMTP) server settings. It should be set to ‘password’ mode and use the same details as your incoming mailserver.

Username: Your full e-mail address (
Password: Password is on the bottom of your router for WiFi (i.e. WEP)

IMAP Server: 
IMAP Port: 993
SPA: Off

Outgoing SMTP Server:
SMTP Port: 465
SPA: Off
SMTP Authentication: On (“Use same password as incoming server” in Outlook, or for Mac Mail, iPhone and iPad devices, please use “Password” mode)

Webmail Address: 

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